Join Axon and be a Force for Good
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email[email protected].
Your Impact
This role will lead the international expansion of Axon Evidence Local, our on-premises digital evidence management solution with a global customer base. You will be instrumental in identifying and securing new markets where cloud-based solutions are not a viable option. Develop competitive insights and collaborate effectively with international sales and sales engineering teams to secure new business opportunities. You'll collaborate closely with the Axon Evidence Local product manager, acting as a subject matter expert on certain product capabilities. A key aspect of this role will be to more formally productize the relationship between our cloud solution, Axon Evidence, and Axon Evidence Local, including developing and implementing a comprehensive cloud migration strategy for existing Axon Evidence Local customers.
This role reports directly to the Sr. Director of DEMs & Devices. At Axon, we pride ourselves on our innovative technology and our commitment to enhancing safety and efficiency worldwide. With over 100,000 devices in the field and a platform storing 150 petabytes of data, we have a proven track record of success. Join us as we continue to pursue big goals with a startup mentality and hands-on approach.
Location:London,UK - hybrid (~1x/week)
Reports to:Sr. Director of PM, Intl. DEMs & Devices
Direct Reports:None
What You’ll Do
- Gain in-depth knowledge of Axon Evidence Local features and become a trusted resource for sales, professional services, and technical support teams on product inquiries.
- Conduct market analysis to understand competitor offerings and develop strategies to enhance Axon Evidence Local's competitiveness.
- Assist with voice-of-customer sessions to explore customer needs, write product requirements and documentation, and collaborate with engineering to develop features.
- Work with Axon Evidence Local customers to understand their current needs, challenges, and objectives for migrating to Evidence.com.
- Facilitate a seamless transition to our cloud-based solution, Axon Evidence, by translating customer requirements and migration challenges into actionable product roadmap items for the engineering team.
- Guide customers through their cloud migration journey to ensure a smooth and successful transition to Axon Evidence, and proactively identify opportunities to improve the migration process and enhance the customer experience.
- Collaborate on developing competitive proposals and quotations by leveraging your in-depth product knowledge and technical expertise.
- Advise the professional services team and other customer-facing roles on the best deployment models for integrating Axon Evidence into a customer's enterprise infrastructure.
- Conduct product training sessions with various teams at Axon (including Sales, Proposals, Professional Services, and Support) as well as with customers to enhance product adoption and increase customer satisfaction.
What You Bring
- Bachelor’s Degree: In Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Technical Knowledge: Solid understanding of enterprise networks, server/client architecture, network bandwidth, video streaming, storage, and databases. Experience with both on-premise and cloud integration is a plus.
- Product Management Experience: 1+ years of product management experience, preferably with exposure to enterprise software solutions or digital evidence management systems.
- Customer-Facing Experience: Demonstrated experience working directly with customers to understand their needs, gather feedback, and guide them through complex technical processes.
- Communication Skills: Proven ability to write clear, precise, and compelling technical content for both technical and non-technical audiences.
- IT Project Delivery: Experience in delivering IT projects. Experience with projects involving data migration or large-scale software deployments is a plus.
- Problem Solving and Creative Thinking: Demonstrated ability to solve complex problems creatively and strategically.
- Flexibility: Willingness to travel internationally when necessary (~10%).
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionarypaid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Opportunity to visit law enforcement agencies and do ride-a-longs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visitwww.axon.com/careers/benefits.
